Technical Account Managers help organizations maximize their investment in virtual infrastructure and align with VMware expertise. All TAMs are VMware-trained experts backed by VMware executive sponsors and work across the entire organization to address any VI need.
After assessing the customer’s environment and goals, the assigned TAM will deliver deployment best practices, product roadmap insight, and proven guidance. TAMs are also a single point of accountability to swiftly respond to questions and manage issues for prompt service.
The TAM service helps customers achieve the following:
- Increase ROI by driving toward your goals and aligning IT processes and users according to proven best practices
- Mitigate risk by working with a virtualization expert who identifies pitfalls and cab leverage resources within VMware and the partner community to whom mainstream customers have no access.
- Accelerate standardization of VMware infrastructure by recommending next steps and troubleshooting unforeseen circumstances that may cause delay
Read the Technical Account Manager Program Datasheet
Read the Aviva TAM Success Story
